BIG BUG : Unable To Display Images For Some Joomla's Profiles
Laurent
Hi,
I have found a big problem on SPPB latest release. On the frontend, when you login with a profile/user group NON admin or NON super admin, you cannot display media manager items.
see those screen shots for errors :
See Hidden Content for credentials and access.
To reproduce the problem :
- admin_login is a joomla account assigned to super admin group
- client_login is a joomla account assigned to client group, which is a custom group created by myself.
For info, these errors was not there on SPPB version 3.X
Problem is only located on SPPB version 5.X And other point : the problem is the same on all websites done with SPPB version 5.X
Thanks L.
Laurent
Accepted Answerany news ?
this bug is very critical for our customers. because they have a custom joomla group and they cannot display image and upload images or files.
Laurent
Accepted Answerhi
any news please ? this is a critical issue for us, as access rights is a pillar of joomla's features.
Laurent
Accepted AnswerI did some tests with other Joomla'a groups / access level.
And the problem is the same for all groups / access level except super admin.
so : -> if the user has super admin rights / group = he can display media manager images and files from the front-end. -> if the user has NO super admin rights / group = he cannot display media manager images and files from the front-end.
So could you please correct this bug, this very urgent has access rights features are unusable like this.
PLease fi it asap.
Mehtaz Afsana Borsha
Accepted AnswerHi Laurent,
Thanks for contacting us and really sorry for the delayed reply. I will inform our team about it. But we need some time, allow us some time please.
-Regards.
Laurent
Accepted Answerok no problem, but please consider this kind of bug most important than other small things.
Mehtaz Afsana Borsha
Accepted AnswerOk, I will add it to our bug list as a higher priority to solve it soon.
Laurent
Accepted Answeryes because today, all our customers are impacted. they cannot access images...so this is a huge problem for a page builder....
Laurent
Accepted AnswerHi,
Have you got any news? This bug is very blocking for our customers. they cannot access/edit their images
Laurent
Accepted Answerproblem solved on version 5.3.1
Laurent
Accepted AnswerHi,
This problem comes back again. From the front-end, when I am connected with a user profil which NON SUPER ADMIN, when I want to upload or replace an image, I get this error : https://prnt.sc/qkNG1NrSO-dx But from the front-end, when I am connected with a user profil which is SUPER ADMIN, no problem.
This problem was corrected but appears again.
Could you please fix it ? This is very problematic for our users.
Thansk L.
Mehtaz Afsana Borsha
Accepted AnswerSorry for this inconvenience. I will inform our team about it. By the way could you please mention that version of page builder?
Laurent
Accepted Answerok thanks. this bug is very critical because this means every user who has NOT a super admin profile cannot add or replace image. so you can imagine the problem.......
Mehtaz Afsana Borsha
Accepted AnswerYeah I understand. I will inform our team again and set it as a higher priority.
Laurent
Accepted Answerany news please? this bug is very problematic....
Laurent
Accepted Answerthis bug is very very problematic because customers who are not super user cannot upload image. I have a lot af complains about that.
please try to fix bug in priority before adding new features.....
Mehtaz Afsana Borsha
Accepted AnswerReally sorry for this inconvenience. I have talked with my team, They will try to fix it on next update.
Laurent
Accepted Answerok and do you know when the next update will be done?
Laurent
Accepted Answerhi, do you know when next update will be published to fix this?
Laurent
Accepted Answerhi,
tested on version 5.3.6 and problem still here.
reminder of the problem.
On the frontend, when you login with a profile/user group NON admin or NON super admin, you cannot display media manager items or delete images.
errors :
- when trying to delete an image : https://prnt.sc/0Bv7vzb520zZ
- when uploading an image https://prnt.sc/ZDJMinhZLrVk + https://prnt.sc/q8gLVJGpi8YA + https://prnt.sc/0_GajGw2A4Ws
This bug is VERY VERY VERY VERY VERY critical and opened 4 months ago.
could you please fix it urgently.
thanks
Laurent
Accepted Answerhi,
could you please confirm if this issue will be solved ion version 5.4.0? this ticket has been opened 4 months ago, seriously, it's a nightmare......
Mehtaz Afsana Borsha
Accepted AnswerI am really sorry on behalf of my team Laurent. I have informed our DEV team about it. They are too busy for the workload. I will again inform then as a higher priority so that they can fix it first.